Bob Nunn of Everactive: How To Communicate With Your Team Effectively Even If You Are Rarely In The Same Physical Space

Create opportunities for people to communicate outside of normal work activities (meetings). At Everactive we work hard to provide these opportunities as a company — Brownbag learning sessions, Show & Tell forums, game times, volunteer committees, and even coffee chats set up randomly through Slack — but it is really the grass roots efforts that make the biggest differences. For example, teams holding work sessions over Zoom where folks can go to just hang out and chat while doing their work.

  1. Provide open and frequent company updates. This includes regular all-hands meetings, (we do them weekly at Everactive) as well as communicating even the little successes over email or Slack. During the pandemic we have also started a weekly Q&A with the CEO (over Zoom) where people can ask me anything that is on their mind.
  2. Create opportunities for people to communicate outside of normal work activities (meetings). At Everactive we work hard to provide these opportunities as a company — Brownbag learning sessions, Show & Tell forums, game times, volunteer committees, and even coffee chats set up randomly through Slack — but it is really the grass roots efforts that make the biggest differences. For example, teams holding work sessions over Zoom where folks can go to just hang out and chat while doing their work.
  3. Find ways for employees to get to know each other as people. Before the pandemic we had an annual off-site meeting where we flew everyone into the same location for a couple of days of meetings and social gatherings. (Once it is safe for everyone to travel again, we will pick this back up.) Another example is asking new employees to provide a short overview of who they are and what they are working on after their first 90 days. We also publish individual employee interviews every couple of weeks.
  4. Encourage travel that gets team members together. Besides the company off-site, that could be team members meeting at one of the offices to work on a specific problem, or employees going together to a customer site. The added cost of travel is well worth the improvements in communication and productivity down the road.